Support

 

We are proud of our products and value our customers.

Send us your Customers Service Inquiries by email to custcare@asept-air.com.
Customers Service Inquiries are monitored 24/7 however, responses could take up to 24 hours.

All Asept-Air products come with standard 1-year parts and service warranty that protects you against defects in materials or workmanship. This warranty covers the complete unit, subject to the limitations contained in your owner’s manual. Please review your owner’s manually in its entirety for complete warranty details specific to the unit you have.

IT IS IMPORTANT THAT YOU REGISTER YOUR PRODUCT WITHIN 30 DAYS TO BENEFIT FULLY FROM THIS WARRANTY. FAILURE TO REGISTER YOUR PRODUCT WITHIN THE 30 DAY PERIOD MAY LIMIT YOUR COVERAGE.